Our Promise
    At Batters & Doughs we take great pride in making the best cakes and cookies we can, but we also understand that sometimes we can make mistakes. If there is a problem with your order then please send us an e-mail. Or give us a call, we are available Monday to Friday, 9am to 4pm Eastern Time.

If you email us include your Order #, Name, Phone # and an explanation of the problem. We will contact you within 1 business day.
  • Refunds or replacements will be given if your order comes damaged.
  • If your order arrives late due to a Shipping Company (UPS or FedEX) delay you will be credited for shipping charges
  • We guarantee on time delivery if you provide us with the correct address. If you give us an incomplete or wrong address we cannot guarantee our delivery.
  • Food items and perishables cannot be returned.
  • E-Mail: help@battersanddoughs.com

    Phone: (917)287-7280
    Fax: (631)980-5050

    Mailing Address:
    Batters and Doughs
    P.O. Box 51
    Rockaway Park Station, NY 11694

    Winter
    Spring/Summer
    Fall